Operations and Support Services

Over decades of contract performance on hundreds of contracts, SYMVIONICS has amassed a wide variety of engineering, technical, program management, and base operations experience. Many of these services have been provided by SYMVIONICS as a prime contractor, but we have also participated in Joint Ventures with other companies to provide these services. A summary of these services includes:

Program Management Support:

Project ManagementAdvisory and assistance support, providing in-depth and comprehensive information to key Government decision makers.

  • Preparing monthly Financial Reports
  • Monitor Planning Activities
  • Programming and Budget System operations
  • Archiving Documentation
  • Development of Briefing Packages
  • Tracking status of Official Taskings
  • Field Inquiry Response Preparation
  • Development and Maintenance of Reference Library Materials
  • Response to high-level, time-sensitive inquiries from Congress, Office of the Secretary of Defense, and other command positions.
  • Analytical Support for studies associated with Administration, Management and Operations
  • Web-site content development
  • Training (classroom, on-the-job, web-based, etc.)

Weapon System Development Support:

Weapon System Development SupportEngineering and technical support, providing design support to operational weapon systems.

  • Real-time crew-in-the-loop simulation
  • Operational Flight Program development
  • Crew System design and Human Factors Engineering
  • Avionics System development
  • Systems Engineering – Requirement analysis, Specification development, System upgrade cost estimation, etc.
  • System Integration Lab development & support
  • Flight test support

Information Systems/Technology:

Information TechnologyEngineering and computer technology support, dedicated to improving information exchange using cutting edge Inter/Intranet technologies.

  • Enterprise Network architecture development
  • Professional IT Services, Operations and Support
  • Network & Communications Engineering
  • Business Systems Integration and Support
  • Computer and Network Security
  • Design, develop, and implement full service Intranets
  • Database access using Internet technologies
  • Modular web-based client-server application development
  • Web-based database access techniques
  • Help desk support
  • Seat Management

Logistics Operations:

Logistic OperationsLogistics support for purchasing, storage, shipping, and warehouse operations, providing customer material and equipment as required.

  • Purchasing and requisitioning of material and equipment
  • Receiving and inspection of material
  • Processing of dealers invoices
  • Handling of hazardous material
  • Discrepancy reporting
  • Storage and Delivery
  • Inventory and shelf-life management
  • Packing
  • Shipping
  • Turn-in and disposal of material

Test & Evaluation:

Test EvaluationEngineering and technical support using tools and processes by which a system or components are compared against requirements and specifications, to evaluate and assess progress of design, performance, supportability, etc.

  • Developmental test and evaluation (DT&E)
  • Operational test and evaluation (OT&E)
  • Extensive expertise in flight test engineering support (including national & international range communities & test pilot schools)
  • Extensive experience in the concept development, design, operational development, and fielding of real-time and post-flight analysis systems

Computer Help Desk Support:

Systems EngineeringTechnical support providing for the integrity, availability, and confidentiality of all data in networked computing environments.

  • Operation & Maintenance
  • Real-time response to end user questions/problems
  • Hardware/software troubleshooting, problem restoration, and upgrades
  • Assessment of future technology capability & applicability
  • Extensive experience with a wide variety of software, hardware, network topologies, sub-netting strategies, server systems (mail, proxy, web, etc.), video teleconferencing equipment, databases, and connectivity issues
  • Emphasis on inherent security requirements
  • Backup, recovery, and restoration of data subsequent to hardware failures

Public Affairs Support:

Public AffairsAdministrative support to provide effective and timely dissemination of information to all levels of the customer’s organization, as well as selected information to the general public.

  • Updates/revisions to on-line directories
  • Newsletters
  • Historical documentation
  • Trade magazine articles
  • Press releases
  • Website Home Page updates
  • Plan and deliver customer’s awards programs
  • Plan, coordinate, conduct customer-hosted workshops, conferences, and meetings (local, National, and World-wide events)

Technical Writing/Editing:

Technical WritingAdministrative and technical support in reporting developmental test and evaluation missions and accomplishments.

  • Extensive experience with electronic reports with still photos & illustrations, as well as embedded video with full sound
  • Interact efficiently and effectively with engineers, other technical contractors, data analysts, and program managers
  • Coordinate utilization of technical reporting resources
  • Technical text editing
  • Preparation of illustrations and graphics products
  • Photographic digitization/enhancement and video/audio clip support
  • Reproduction coordination and product distribution (worldwide)

Technical Data Support Services:

Technical Data Support ServicesTechnical support for the sustainment of Technical Orders (TO) and engineering data support services in support of Air Force Sustainment Center (AFSC) and Air Force Life Cycle Management Center (AFLCMC).

  • Editorial Support
  • TO Management Agency Support
  • Technical Data Distribution
  • Technical Content Management Support
  • TO Library Management
  • Engineering Data Sustainment
  • Technical Data Functional/Customer Support
  • Interactive Electronic Technical Manual Support

Military Housing Support:

Military Housing SupportTechnical and logistics support providing superb housing maintenance in support of military families.

  • Housing Program Management support
  • Training
  • Family housing and dormitory management
  • Furnishings management
  • Service calls (routine and emergency service to ensure facilities, systems, and equipment are restored to a safe, operable condition and function properly)
  • Preventive Maintenance (PM) Program to ensure proper operation, to minimize breakdowns, and to maximize useful life.
  • Family housing maintenance and repair (painting, HVAC, flooring, cabinets/countertops, appliances, etc.)
  • Grounds maintenance
  • Pest control
  • Self-Help Store operations

Base Operations Support Services:

Base Operations SupportTechnical and logistics support providing maintenance, repair, and support to facilities and systems at operational military bases.

  • Base Supply Operations
  • Integrated Maintenance Program (IMP) for HVAC and Refrigeration Systems, Fire Protection Equipment and Systems, and Vertical Transportation Equipment (VTE)
  • Inspection, Testing, and Certification on Boilers and Unfired Pressure Vessels (UPVs), Weight Handling Equipment (WHE), Crane and Railroad Trackage, Backflow Prevention Devices, and VTE
  • Sustainment, Restoration and Modernization (SRM) of facilities which includes maintenance, repair, alteration, demolition and minor construction
  • Pest Control services
  • Grounds Maintenance of improved, semi-improved, and unimproved grounds
  • Mail Processing and Service Center
  • Furnishings Management
  • Facilities Improvements

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